Pacific & Santa Cruz Veterinary Specialists is locally operated as a proud member of the PetVet Care Centers Network.
Current Job Openings
Position Overview:
The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.
Essential Position Functions:
- Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
- Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
- Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
- Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
- Obtain and verify medications.
- Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
- As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
- Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
- Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
- Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
- Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
- Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
- Update job knowledge by participating in educational opportunities and reading professional journals.
- Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
- Understand and carry out oral and written directions.
- Perform other duties as assigned by Manager or practice.
Additional Position Functions:
Assignment to the specialty medical areas listed below may require the following additional job functions:
Dentistry
- Perform dental cleanings, polishing, and intraoral radiographs.
- Perform nerve blocks.
- Assist with dental procedures and oral surgery.
Dermatology
- Prepare and administer medications, intravenously, orally, and topically.
- Perform ear cleanings and minor flushes.
- Obtain skin scrapes and tape samples.
- Prepare skin and ear cytology.
- Induce and monitor anesthesia.
- Place intravenous catheters.
Emergency
- Assist veterinarians with a variety of emergency procedures and critical care situations.
- Monitor vitals, place catheters and take x-rays.
- Clean wounds and apply casts or bandages.
- Give injections and take blood samples.
- May have to be on call in the intensive care unit.
Imaging
- Assist veterinarians with a variety of diagnostic imaging modalities, including digital radiography, ultrasound, etc.
Integrative
- Maintain logs of pet diagnoses, treatments, and follow-up results so veterinarians can track responses to integrative care.
Internal Medicine
- Research general wellness and preventative medicine for patients.
Neurology
- Perform various technical procedures, including anesthesia support and monitoring, intravenous catheter placement, venipuncture, IV injections, wound management, drug administration assistance, bandage care, and surgery support.
Ophthalmology
- Assist veterinarians with ocular exams.
- Perform and/or assist with diagnostic testing (Schirmer Tear Testing, Tonometry, etc.).
Radiology
- Assist veterinarians with providing high-quality diagnostic imaging services to in-patient, out-patient, surgical, and emergency pets.
Surgery
- Provide extensive surgical assistance by preparing pets, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies.
Competencies:
- Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
- Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
- Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
- Initiative: Proactively looks for the opportunity to address and follow through on work activities.
- Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
- Communication: Uses effective and appropriate methods of interacting with others.
- Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
- Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
- Adherence to Rules and Instructions: Consistently follows standard procedures.
Qualifications:
- High school diploma or GED.
- Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
- Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
- May consider an equivalent combination of education, certification, training, and/or experience.
Position Knowledge and Skill Requirements:
- Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
- Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
- Understand and limit the potential exposure to bites, scratches, and potential injuries.
- Able to restrain patients according to standard procedures.
- Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
- Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
- Communicate and approach job duties in a professional and mature manner.
- Must be flexible with scheduling and able to work some weekends and holidays.
- This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
- Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
- Answer phones and perform other duties as needed by the hospital.
- Other duties and responsibilities as assigned by Manager or practice.
Additional Information:
The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Pacific & Santa Cruz Veterinary Specialists is seeking an Internist to join our busy, growing practice. You will join a staff of 23 Specialists that includes Surgeons, Internists, Oncologists, Criticalists, and part time Cardiologist. Our long-established hospital has been serving the area for generations.
Our New 20,000 sq. ft. State of the Art facility is located in the heart of Northern California’s, Monterey Bay Area. The urban amenities of the San Francisco Bay Area and Silicon Valley are a short drive away, but the Santa Cruz Mountains and sandy beaches that will make up your new environs, isolate you from the stress and noise of a large metropolitan area. World class surfing, biking, hiking and nearly every imaginable outdoor activity is available in our backyard.
Santa Cruz is a progressive college town on California’s Central Coast. We have a large, dedicated affluent client base and a large well established loyal referral base.
Santa Cruz is located on the central California coast. We are close to all the amenities of the San Francisco Bay area, but are protected from urban stressors by the redwood blanketed Santa Cruz Mountains and the Pacific Ocean. Natural beauty is a part of our daily life, and the opportunities for outdoor pursuits include surfing, hiking, kayaking, and biking. We enjoy being part of a highly educated, progressive community with extremely dedicated clients. We get referrals from local veterinarians, as well as a large portion of Northern and Central California.
At Pacific and Santa Cruz Veterinary Specialists, we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. We offer a great compensation package, including a competitive salary, health insurance, 401K, PTO, generous CE allowance, additional PTO for CE, and reimbursement for membership and license fees. If this sounds like a team you want to be a part of, please email your resume to Sonni Nevarez at snevarez@petvetcarecenters.com.
Position Overview:
Help to develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability. Work in tandem with the Hospital Manager and reports directly to the Regional Manager.
Salary Range: $250,000 to 275,000, Options for sign on and relocation
Essential Position Functions:
- Comprehensive Patient Work-Ups
- Obtain a complete history in conjunction with the technician.
- Perform thorough physical exams, including temperature, pulse, respiration, and body condition score for each patient.
- Make notes on the master health form with any problems and diagnosis.
- Recommend all appropriate comprehensive diagnostic screenings.
- Correctly interpret diagnostic results.
- Client Communication and Education
- Communicate medical findings, recommended diagnostics, prognosis, and the recommended plan to the pet owner. Make notes in the chart to record all such conversations.
- Note any recommendations declined by the pet owner in the medical record.
- Provide status reports to the client on hospitalized patients' condition in a timely manner.
- Perform timely discharge appointments and ask the pet owner if they have any questions.
- Respond to client phone calls in a timely manner.
- Diagnostic Procedures & Surgery
- Perform appropriate pre-op exams and diagnostics.
- Practice good surgical techniques.
- Ability to use and delegate appropriate surgical prep techniques with the technician.
- Call back clients with results of diagnostic tests and provide a copy with interpretation for the pet owner.
- Review discharge instructions with the technician or pet owner.
- Medical Record Responsibilities
- Record patient exams in medical records using SOAP format.
- Follow AAHA guidelines for medical records.
- Complete records by the end of the business day. No records are permitted to leave the hospital.
- Fully document all patient care to ensure good case management.
- Complete medical records in a legible and complete manner.
- Pharmacy Duties
- Prescribe appropriate medication for patient conditions with appropriate dosing.
- Approve prescriptions and review labels for accuracy.
- Maintain the security of controlled drugs.
- Monitor inventory levels of controlled substances.
- Log controlled substances consistently.
- Promotes Teamwork & Staff Efficiency
- Assist in keeping appointments running on time.
- Clearly communicate instructions to staff in a respectful manner.
- Willingness to assist staff with their duties when needed.
- Communicate pertinent information to colleagues for efficient case management.
- Promote a positive attitude throughout the practice.
- Answer the persistent ringing phone when necessary.
- Be available to colleagues and management when off duty for matters that cannot wait until the next business day.
- Financial Responsibilities
- Correctly estimate client invoices.
- Clearly communicate costs to clients.
- Follow hospital guidelines for client payment and credit policies.
- Appropriately use and conserve clinic resources.
- Continuing Education Responsibilities
- Share information gathered at continuing education meetings with colleagues.
- Assist in teaching at staff meetings.
- Assist with mentoring and training staff members.
- Attend at least 80% of on-site staff training and meetings.
- Performs other duties as assigned by Management.
Additional Position Functions: Assignment to the areas listed below may include the following additional essential job functions:
- Strategic Focus
- Work with Medical staff to build an understanding and an appreciation of how behaviors impact revenue.
- Provide feedback to Medical staff on weekly/monthly production performance and coach for improvement.
- Participate in marketing efforts where appropriate and provide suggestions for improvement.
- Work with the PetVet Support Center on staff contract and compensation issues.
- Provide stability and leadership within the Hospital.
- Work with the Hospital Manager on weekly priorities and expectations.
- Participate in weekly operational conference calls.
- Work with the Hospital Manager on Medical Staff Scheduling.
- Utilize a one-on-one process for ongoing direct communication with Medical staff and other Hospital support staff.
- Tactical Focus
- Resolve client issues where appropriate (when attending Medical staff or Hospital Manager have not been effective).
- Receive and evaluate new product information.
- Evaluate and monitor protocols for the daily running of the hospital from intake to discharge.
- Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld.
- Recommend fees for new products and services.
- Meet regularly with the Hospital Manager to review controllable costs:
- Medical staff and Support payroll
- Inventory
- Other Medical related expenses
- Participate in assistant and technician reviews.
- Maintain availability to answer questions with regards to all aspects of the hospital.
- Participate in practice management updates and training at all levels.
Competencies:
- Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
- Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
- Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
- Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
- Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
- Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
- Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.
Qualifications:
- Veterinarian degree (DVM) from an accredited college or university.
- Current State Veterinary License.
- DEA registration must be obtained and maintained.
- Five plus years of experience in a veterinary practice.
- Experience overseeing Veterinary Technicians and Assistants as well as other hospital or practice staff.
- Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.
Position Knowledge and Skill Requirements:
- Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
- Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
- Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work.
- Position does require the ability to lift up to 50 pounds.
Additional Information:
The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Exciting opportunities available to join a busy 24/7 Emergency and specialty practice. At PSCVS we have 10 plus emergency doctors, 2 criticalists, 4 board certified surgeons, 3 internal medicine doctors, 1 oncologists and a part time cardiologists. If you love advocating for patients as much as our team does, as well as learning new things daily (we always have interesting cases) then we are the team for you.
Pacific and Santa Cruz Veterinary Specialist is looking for experienced assistants to join our growing team. We have FT day positions available.
Our ICU assistant works closely with the doctors and ICU nurse (IM, oncology, surgery, ER and a criticalist) to provide excellent patient care to 15 plus patients ranging from stable to critical cases. Must be self-motivated, detail oriented and organized to ensure that patients are receiving treatments on time and accurately. This position requires a knowledge of pharmaceuticals and to be able to identify the signs of concern in patients. .
At PSCVS we offer:
- Competitive rates and compensation based on experience with paid time off (FT team members)
- Financial assistants when pursuing RVT license
- Medical, dental, vision and prescription drug benefits for you and eligible dependents
- 401 (k) plan
- Reimbursement package for continuing education
- Employee pet discounts for FT and PT
- Versatile hours (Day, swing and grave hours)
- Yearly scrub allowance
- In clinic support while pursuing your license or VTS
If you are looking for a change or the opportunity to grow your skill set in a diverse practice please send us your resume and a cover letter telling us about you in the veterinary field and where you see yourself going.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Exciting opportunities available to join a busy 24/7 Emergency and specialty practice. At PSCVS we have 10 plus emergency doctors, 2 criticalists, 4 board certified surgeons, 3 internal medicine doctors, 1 oncologists and a part time cardiologists. If you love advocating for patients as much as our team does, as well as learning new things daily (we always have interesting cases) then we are the team for you. Take a walk on your lunch down to the park or a short drive to the beach where you can sit, enjoy the sun and take time for yourself.
PSCVS is looking for team members to join our expanding team. We are currently the only specialty practice in the Santa Cruz area. We have a solid diverse team with different levels of experience and expertise to help you learn and grow.
PSCVS was founded to provide high quality, specialized medical care to companion animal patients. Our practice is dedicated to serving the veterinary community as a partner in total patient care. We offer comprehensive specialized services including endoscopy, Doppler ultrasound, CT, radiation therapy, radioactive iodine treatment, surgery, 24-hour ICU care, emergency and critical care. Our staff is committed to providing compassionate and thorough medical care that meets the needs of the patient, client, and referring veterinarian.
At PSCVS we offer:
- Competitive rates and compensation based on experience with paid time off (FT team members)
- Medical, dental, vision and prescription drug benefits for you and eligible dependents
- 401 (k) plan
- Reimbursement package for continuing education
- Employee pet discounts for FT and PT
- Versatile hours (Day, swing and grave hours)
- Yearly scrub allowance
- RVT license reimbursement
- In clinic support while pursuing your license or VTS
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Pacific and Santa Cruz Veterinary Specialists Client Service Representative:
Exciting opportunities available to join a busy 24/7 Emergency and specialty practice. At PSCVS we have 10 plus emergency doctors, 2 criticalists, 4 board certified surgeons, 3 internal medicine doctors, 1 oncologists and a part time cardiologists. If you love advocating for patients as much as our team does, as well as learning new things daily (we always have interesting cases) then we are the team for you. Take a walk on your lunch down to the park or a short drive to the beach where you can sit, enjoy the sun and take time for yourself. Our client service representatives play a vital role in establishing and maintaining a productive relationship between the hospital and clients. Acting as a link between clients and the medical team, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, appointment scheduling, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from medical staff or to follow up on previous chains of communications. Being a client service representative is a challenging and rewarding job. You are the first person to engage with the clients as well as they last. The CSR leaves a lasting impression on our clients and helps to build the patient client bond with our practice.
PSCVS was founded to provide high quality, specialized medical care to companion animal patients. Our practice is dedicated to serving the veterinary community as a partner in total patient care. Our staff is committed to providing compassionate and thorough medical care that meets the needs of the patient, client, and referring veterinarian.
The ideal candidate would have previous veterinary experience, must be able to work a weekend shift, have excellent communication skills even when dealing with difficult situations.
At PSCVS we offer:
- Competitive rates and compensation based on experience with paid time off (FT team members)
- Medical, dental, vision and prescription drug benefits for you and eligible dependents
- 401 (k) plan
- Employee pet discounts for FT and PT
- Employee assistance program
- Versatile hours (Day and swing)
- Yearly scrub allowance
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Pacific & Santa Cruz Veterinary Specialists is seeking an Oncologist or Residency Trained Clinician to join our busy, growing practice. Join our current Board-Certified Oncologist, Dr. Jay Stone , who specializes in medical and radiation oncology with the assistance of a dedicated team of specially trained Technicians. You will be joining a staff of Experienced Specialists that provide advanced procedures & services in Surgery, Internal Medicine, Oncology, Critical Care & Cardiology. Our long-established hospital has been serving the area for generations.
Our Oncology department is staffed with specially trained technicians to assist in providing the best client services, exceptional patient care & chemotherapy support. Our collaborative team of specialists work closely to meet the needs of every patient at Pacific & Santa Cruz. By joining an outstanding & supportive team of Specialists, we are able to provide mentorship & guidance for Residency Trained Oncology Veterinarians and encourage you to apply!
We can Offer:
- Guaranteed Industry-Leading Base Salary
- Lucrative Production Plan Incentives
- Signing and Retention Bonuses
- Plenty of Paid Time off (Personal & CE PTO)
- Generous Paid Relocation
- Continuing Education Reimbursement
- Licensing & Association Dues
- Outstanding Benefits after 30days
- Employee Assistance Program & Calm App
- Discounts thru industry partners
Our new 20,000 sq. ft. State of the Art facility is located in the heart of Northern California’s, Monterey Bay Area. The urban amenities of the San Francisco Bay Area and Silicon Valley are a short drive away, but the Santa Cruz Mountains and sandy beaches that will make up your new environs, isolate you from the stress and noise of a large metropolitan area. World-class surfing, biking, hiking, and nearly every imaginable outdoor activity is available in our backyard.
Our long-established hospital has been serving the area for generations. We are currently expanding our imaging services with soon-to-be-installed 1.5T MRI. We currently use a 16-slice GE light-speed CT & have two digital radiology suites. We currently use a GE Logiq console & triage systems and will add new ultrasound machines to suit the needs of the incoming radiologists. Our goal is to establish a collaborative interventional radiology team with collaboration between our specialties. We are also committed to dedicating space and infrastructure to this endeavor.
At Pacific and Santa Cruz Veterinary Specialists, we take the health and well-being of our employees seriously offering a well-rounded work/life balance and a great compensation package. If this sounds like a team you want to be a part of, please email your resume to Sonni Nevarez at Snevarez@petvetcarecenters.com.
California Eliminated the State Board Examination
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview:
Help to develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability. Work in tandem with the Hospital Manager and reports directly to the Regional Manager.
Salary Range: $200,000 to $250,000, Options for sign on and relocation
Essential Position Functions:
- Comprehensive Patient Work-Ups
- Obtain a complete history in conjunction with the technician.
- Perform thorough physical exams, including temperature, pulse, respiration, and body condition score for each patient.
- Make notes on the master health form with any problems and diagnosis.
- Recommend all appropriate comprehensive diagnostic screenings.
- Correctly interpret diagnostic results.
- Client Communication and Education
- Communicate medical findings, recommended diagnostics, prognosis, and the recommended plan to the pet owner. Make notes in the chart to record all such conversations.
- Note any recommendations declined by the pet owner in the medical record.
- Provide status reports to the client on hospitalized patients' condition in a timely manner.
- Perform timely discharge appointments and ask the pet owner if they have any questions.
- Respond to client phone calls in a timely manner.
- Diagnostic Procedures & Surgery
- Perform appropriate pre-op exams and diagnostics.
- Practice good surgical techniques.
- Ability to use and delegate appropriate surgical prep techniques with the technician.
- Call back clients with results of diagnostic tests and provide a copy with interpretation for the pet owner.
- Review discharge instructions with the technician or pet owner.
- Medical Record Responsibilities
- Record patient exams in medical records using SOAP format.
- Follow AAHA guidelines for medical records.
- Complete records by the end of the business day. No records are permitted to leave the hospital.
- Fully document all patient care to ensure good case management.
- Complete medical records in a legible and complete manner.
- Pharmacy Duties
- Prescribe appropriate medication for patient conditions with appropriate dosing.
- Approve prescriptions and review labels for accuracy.
- Maintain the security of controlled drugs.
- Monitor inventory levels of controlled substances.
- Log controlled substances consistently.
- Promotes Teamwork & Staff Efficiency
- Assist in keeping appointments running on time.
- Clearly communicate instructions to staff in a respectful manner.
- Willingness to assist staff with their duties when needed.
- Communicate pertinent information to colleagues for efficient case management.
- Promote a positive attitude throughout the practice.
- Answer the persistent ringing phone when necessary.
- Be available to colleagues and management when off duty for matters that cannot wait until the next business day.
- Financial Responsibilities
- Correctly estimate client invoices.
- Clearly communicate costs to clients.
- Follow hospital guidelines for client payment and credit policies.
- Appropriately use and conserve clinic resources.
- Continuing Education Responsibilities
- Share information gathered at continuing education meetings with colleagues.
- Assist in teaching at staff meetings.
- Assist with mentoring and training staff members.
- Attend at least 80% of on-site staff training and meetings.
- Performs other duties as assigned by Management.
Additional Position Functions: Assignment to the areas listed below may include the following additional essential job functions:
- Strategic Focus
- Work with Medical staff to build an understanding and an appreciation of how behaviors impact revenue.
- Provide feedback to Medical staff on weekly/monthly production performance and coach for improvement.
- Participate in marketing efforts where appropriate and provide suggestions for improvement.
- Work with the PetVet Support Center on staff contract and compensation issues.
- Provide stability and leadership within the Hospital.
- Work with the Hospital Manager on weekly priorities and expectations.
- Participate in weekly operational conference calls.
- Work with the Hospital Manager on Medical Staff Scheduling.
- Utilize a one-on-one process for ongoing direct communication with Medical staff and other Hospital support staff.
- Tactical Focus
- Resolve client issues where appropriate (when attending Medical staff or Hospital Manager have not been effective).
- Receive and evaluate new product information.
- Evaluate and monitor protocols for the daily running of the hospital from intake to discharge.
- Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld.
- Recommend fees for new products and services.
- Meet regularly with the Hospital Manager to review controllable costs:
- Medical staff and Support payroll
- Inventory
- Other Medical related expenses
- Participate in assistant and technician reviews.
- Maintain availability to answer questions with regards to all aspects of the hospital.
- Participate in practice management updates and training at all levels.
Competencies:
- Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
- Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
- Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
- Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
- Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
- Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
- Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.
Qualifications:
- Veterinarian degree (DVM) from an accredited college or university.
- Current State Veterinary License.
- DEA registration must be obtained and maintained.
- Five plus years of experience in a veterinary practice.
- Experience overseeing Veterinary Technicians and Assistants as well as other hospital or practice staff.
- Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.
Position Knowledge and Skill Requirements:
- Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
- Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
- Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work.
- Position does require the ability to lift up to 50 pounds.
Additional Information:
The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Why Consider Our Santa Cruz Hospital?
At Pacific & Santa Cruz Veterinary Specialists, our team members all share the same passion for making and keeping animals healthy.
Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.
We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.
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We invite you to explore your veterinary career options with Pacific & Santa Cruz Veterinary Specialists, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.- Pacific & Santa Cruz Veterinary Specialists Team