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Specialty Appointments

At Pacific & Santa Cruz Veterinary Specialists we are dedicated to delivering the highest level of medical expertise and care for Santa Cruz pets while maintaining a small personalized hospital culture that provides a sincere, compassionate and comfortable experience for the client.

Book An Appointment

What to Expect at a Specialty Appointment

Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.

STEP 1
Get Settled

We ask that you please arrive 10 minutes early for your first appointment to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.

STEP 2
Meet Your Board-Certified Specialist

A member of our specialist team will review your pet's history and discuss their issues with you. You can ask any questions you want, and we'll take the time to answer.

STEP 3
Examination, Diagnosis & Treatment

Once your pet has been assessed, we will provide you with a diagnosis and treatment recommendations. Your veterinary specialist will work with you to determine the best treatment plan for your pet. After your visit, we will also contact your primary care veterinarian and provide a detailed written report about your pet's appointment and treatment plan.

Our Pet Care Philosophy

Our team works as an extension of your primary care veterinarian at those times when advanced medical care is required.

We proudly serve pet owners and veterinarians in Santa Cruz by providing specialist services and procedures not typically available in regular practice.

We will work closely with you, your family veterinarian and our network of specialists to provide the best course of treatment for your beloved pet. 

Payment & Financing

At Pacific & Santa Cruz Veterinary Specialists we'll help you navigate our options for payment and financing so you can focus on getting your pet the care they need.

  • What types of payment options are available?

    Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, American Express.

  • Are there payment plans available for my pet’s care?

    We are proud to offer CareCredit and Scratchpay as financing options. They both offer an easy application process that will give you results in minutes.

  • Will I be provided with an estimate of costs?

    Yes, we will provide a good-faith estimate of the cost of our services before pet treatment, however, unforeseen circumstances may arise that influence your final bill.

    We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.

  • What are the fees associated with a specialty appointment?

    You are financially responsible for the initial exam fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.

    For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment in full due when your pet is discharged.

  • What are the fees associated with an emergency visit?

    A deposit payment is required for all emergency examinations. Once the staff and doctors examine your pet, an estimate for treatment will be given to you to determine a treatment plan.

    For further hospitalization, diagnostics or surgery, a deposit is required upfront with payment in full due when your pet is discharged. 

  • Can you help with my pet insurance?

    We’re happy to help you complete pet insurance forms for your pet’s visit to our Santa Cruz animal hospital.

Pet Owner Resources

Here are some helpful links for your pet's health.

New Patient Form

Fill out our online New Patient Form prior to your appointment.

Fill Out

Financing Options

Get financing with CareCredit quickly and easily.

CareCredit Scratchpay

New Patients Welcome

Pacific & Santa Cruz Veterinary Specialists is always accepting new patients! Our experienced vets are passionate about restoring good health to Santa Cruz companion animals. We are open 24/7 to provide your pet with care, whenever they need us.

Contact Us

(831) 475-5400